When a new ticket is created, a chat opens and instant communication begins. Messages are centralized in Rentroom. Gone are the days where messages are coming in through different channels.
Delegate tasks to your internal maintenance team. Get tickets to the correct parties for faster fixes. When tickets are assigned, the assignee will get an SMS text with the detail.
Each interaction is logged into Rentroom automatically. Ticket updates, new messages, etc. are tracked on the tenant/unit level.
Attach photos, receipts or any file to a maintenance ticket. Files will also go into Rentroom's centralized file system for later reference.